Optum Outcomes

TESTIMONIALS

"Her input and management style was instrumental in creating a shift within the culture of the organisation towards a more customer focused and responsive service level....."

“With an energetic and results driven approach Simone was not afraid to delve deep into any challenge presented to adapt dynamic solutions.  Simone’s close engagement with all stakeholders helped her identify and implement many team objectives, processes and structure that were required to meet key business strategies.  Her input and management style was instrumental in creating a shift within the culture of the organisation towards a more customer focused and responsive service level.  Simone also worked closely with many techxperts including programmers, network admins and support techs during this time.  She was not afraid to get in and understand detailed technical concepts which helped bridge gaps within business and service requirements.

  • Steve Lynch, Privacy and Risk Consultant at Education Horizons Group

“Simone is clearly a bright and talented leader but what sets her apart from all others is her authentic care and interest in people.  She is committed to the journey required to achieve excellence.  

Simone has blown our team away with her knowledge, experience, and approach to delivering insightful content.  I highly recommend Sim to any company who understand the importance and health of their teams!  Thanks Sim!

  • Brad Kliegl, Vice President – Logic Asia Pacific
"Simone will very quickly get under the skin of an issue and work tirelessly to bring it to a successful conclusion.."

“I worked with Simone at EHG in a Privacy capacity when Simone was CEO of Synergetic Management Systems.  It was a great pleasure for me to work with someone so in touch with people, and I learned a great deal from the experience.  We worked together on several key projects and I found her style to be energetic, insightful, invigorating and extremely motivating.  Adept at organisational change, Simone will very quickly get under the skin of an issue and work tirelessly to bring it to a successful conclusion.  I would recommend her to anyone, and really hope we can work together again some day.”

  • Daryll Holland, Head of IT – Careers and Industry Division at Navitas

“My podcast, www.talkingtrading.com,au, has benefitted greatly by Simone’s views and expertise. 

She is a motivated, ambitious, focussed individual with an uncanny insight into group dynamics and change management.  I’ve personally benefitted from her insights, and it is wonderful to see her spread her wings and further assist people in need of her services.”

  • Louise Bedford, Best-selling author and trader
".... I cannot overstate how impressive the stakeholder management outcomes that Simone achieved were.."

“I worked closely alongside Simone for 5 years during her tenure at Synergetic.

During these years, we worked on a number of different projects and initiatives to uplift the services offered across the business.  With a customer first approach, Simone was instrumental in initiating and leading a number of activities to create customer success across the business.

 Never one to shy away from a challenge, her problem solving skills and the ability to get her point across during demanding and challenging situations were outstanding, and second to none.

 Simone was well respected by our clients and managed to gain the trust of our users during a difficult period.

Her dedication, hard work and resilience to build leadership and a customer centric culture is to be commended, and I wish her success in all her future roles and endeavours”

  • Chamil Fernando, Chief Operating Officer at Synergetic Management Systems

“After being aware of Simone as COO of synergetic through my position as a client employee for a few years, I joined Synergetic and worked with and for her since Jan 2018.  In that time, I observed Simone turn around both the regard with which the client base viewed our product and company, and the approach company staff took in approaching the client base.  Through hard work, perseverance, dedication, innovation and leadership, Simon identified and resolved the issues that existed between client and company.  In most cases these were issues of perception and approach, but in some cases were tangible and took implementation of significant business methodology re-engineering to fix.

As an IT professional with 25 years experience myself, many of these in Stakeholder management at a senior level – I cannot overstate how impressive the stakeholder management outcomes that Simone achieved were.”

  • Graham Kidd, Business Analyst at Synergetic Management Systems
"She has developed an extraordinary talent within herself for partnering with high value customers and would add a burst of new energy to any technology company on the global stage..."

“Simone is a highly capable, distinguished and savvy Executive with a passion for crafting high performing teams and workplaces full of life and vitality.  She has developed an extraordinary talent within herself for partnering with high value customers and would add a burst of new energy to any technology company on the global stage.  It was a great privilege to meet and work with Simone and listen to her thoughtful advice and I wish her the very best as she looks for now opportunities to share her strengths and values in a team environment.

  • Mike Israel, School Relationship Manager at SEQTA Software

“I have been lucky enough to work with, and also under Simone’s direction for the last four years.  As a leader she always listened to her staff and to our clients and treated them with fairness and empathy.  In management decisions, she was able to see to the heart of problems, reason about them clearly and logically, and make the right decision event when it wasn’t necessarily the easy decision.  In such cases she could always clearly explain her decision manking and help others see why she had chosen as she had.

As an employee working under Simone, I always felt supported and able to do my best work in the environment she created.  Through the development of policies and through mentoring the leadership team, she fostered a culture of support and collaboration which extended beyond just the direct interactions with her to the other leaders and team members”

  • Julie Main, Business Analyst at Synergetic Management Systems
"Her drive to deeply understand stakeholder needs helped her to lead a wide range of initiatives to transform the engagement and support of clients...."

Simone is a dynamic individual that shows empathy whilst challenging those around her to stretch beyond their comfort zone and look at different perspectives.  This allows her to drive optimum results in a caring and supporting environment, and enable growth.

She is a highly driven and extremely motivated to get the best from herself and others.  Simone’s personal and professional background has given her the skills required to support others, and to build their internal capabilities and resilience.  She is highly articulate, and isn’t afraid to challenge or take risks.  She is passionate, loyal and has a genuine desire to make the most of any situation, in any setting.

  • Samantha Kolasa, CEO at Glen Eira Kindergarten Association

Working with Simone when she was the Head of Operations and then CEO of Synergetic Management Systems, I was fortunate enough to experience her passion for connecting people and developing high performing teams.  Her drive to deeply understand stakeholder needs helped her to lead a wide range of initiatives to transform the engagement and support of clients  I found Simone to be energetic, determined and to have an exceptional ability to inspire people to evolve themselves and their approaches, so that they could achieve the best possible outcomes for customers.

  • Daniel Wolf-Clark, previously CEO of myEdOnline