Optum Outcomes



My vision is to bring exponential success for businesses globally; marked by industry growth and quality life experiences for people, they emerge culturally rich, defined by a groundbreaking blend of strategy and the human element.


Realising the full potential of businesses and the human element; harmonising corporate expertise with the power of strengthening leaders and teams, galvanising business prosperity and the growth of people.


  • Practice courage and be bold, passionate and daring
  • Cultivate success, strive for quality and growth, through teamwork and collaboration
  • Embrace strength to promote vulnerability and confidently seize change and learn
  • Promote leadership to inspire trust, perseverance and greatness in others
  • Add value, deliver on promise and act with integrity, honesty and accountability

About Simone

As an inspired and passionate creator of business success, achieved by building outstanding culture, all things people are at my heart. Established in a foundation of Psychology and blended with an extensive portfolio as an executive and leader, I’m authentic and energised by the difference I create. I am excited to offer a unique package of high-impact propositions, across a variety of engagements which transform companies to achieve a winning culture and excellence in their customer experience.

Every dimension of who I am and how I ‘win’ is steeped in relationship. Relationships drive culture, which in-turn drives customer experience – get this right, leverage it with a strong business model and realise a high performing company. My approach harnesses a balance of evidence-based, scientifically supported frameworks, along with only the best business practices, to positively transform corporations.

My most recent (all-in, full time) role, after 20 years running a private consultancy company was as Head of Operations and subsequently as CEO of a software company and was for me, an ultimate corporate experience. It allowed me to consolidate and leverage my skills and holistically utilise my ‘people first’ framework, where I was able, in my first full fiscal year, to achieve the total revenue from new sales of the previous FY, before the end of Q2.

My experience bridges many sectors, including but not limited to IT, Health, NFP and more. I am highly qualified and experienced in Psychology, as a workshop facilitator (and designer) as a business coach and consultant, am an accredited DiSC consultant and more. I have reached a point of offering a consolidated, rich package, having landed my ‘sweet spot’ and I thrive on driving highly desirable business outcomes.

Qualifications / Memberships

  • Under and Post-graduate psychology degree
  • Diploma of Frontline Management
  • Certificate IV Workplace Training and Assessment
  • Accredited DISC Consultant – DiSC® is the leading personal assessment tool used by over 1 million people every year to improve work productivity, teamwork and communication. discprofile.com
  • Corpus RIOS – the how and what of business strategy. Corpus RIOS stands for the Realistic Imagination Of Success and focuses on a strategic equation in which there are two equally important halves – ambition (or imagination) and capability (or realism). Visit corpusrios.com
  • Broad knowledge in market trends and contemporary intelligence on how winning edge, global companies approach talent management
  • Affiliate Victorian Chamber
  • Active member of CEO Institute